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FAQ & Support

Have any questions about a product, your order or the delivery?
Or would you just like to tell us some good news? (We love that!)

Then feel free to contact us at [email protected]
You can also call directly or send us a WhatsApp message on (+31) 6 302 50 005.

1 Prints
1.1 Can I order prints in other sizes than what's listed?

Yes, most of the time this is not a problem if you are looking for a standard size. However, some designs cannot be printed in every size because of the ratio of width to height that may cause them to be stretched or squeezed out of their original proportions. Photos may also be limited in size to maintain the quality of the resolution.

The sizes we offer represent each design in the appropriate large, medium, small and extra small or card size format that fits the most commonly available frame sizes for a design's proportions (2:3, 5:7, etc.). Please note that printing a design in a different size may mean there is either more or less background area in the design. 

In addition, while our printers can provide a large variety of paper sizes, you should be aware that printing in a different size may also mean extra charges. 

If you would like to know what the options and the costs are for a special size? Feel free to contact our Customer Service ([email protected]) for details and price quotes.

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